Customer Complaint Handling Mechanism Form – The Nuksh

Please fill out the following form to submit your complaint or concern. We value your feedback and will do our best to resolve any issues you may be facing.

Personal Information:

– Name: [Your Name]

– Email: [Your Email Address]

– Phone Number: [Your Phone Number]

– Order Number: [Order Number, if applicable]

Complaint Details:

– Date of Incident: [Date of the incident or issue]

– Type of Complaint: [Select from the dropdown: Product Quality, Delivery Issue, Payment Problem, Website Glitch, Customer Service, Other]

– Brief Description of Complaint: [Provide a concise overview of your complaint]

Product/Service Information (if applicable):

– Product/Service Name: [Name of the product or service related to the complaint]

– SKU/ID (if available): [Product SKU or ID, if applicable]

Additional Information:

– Attach Relevant Documents (e.g., photos, screenshots): [Upload any relevant files that can help us understand the issue better]

Preferred Resolution:

– How would you like us to resolve this issue? [Free Text Field]

Declaration:

By submitting this complaint, I declare that the information provided is accurate to the best of my knowledge. I understand that The Nuksh Pakistan’s Gift Store will use this information to investigate and address my complaint.

Submit Form:

(Copy the format fill it up accordingly and then mail to us on these):

thenukshprinters@gmail.com OR info@thenuksh.com

Note:

Upon submitting this form via email, you will receive an email confirmation with a ticket number for your reference. Our customer support team will review your complaint and get back to you within [specify expected response time] with a resolution or an update on the progress of your complaint.

Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you may have experienced and are committed to resolving your concerns promptly.